To foster a culture where questions are welcome, I need to show that I’m open to asking and answering them. I do that through regular skip-level meetings with people one level below my direct reports, where the conversation is open and nothing is off-limits. On a monthly basis I show my curiosity to the entire team through our Goldie Speaker Series (named for Dave Goldberg). I bring in leaders from various industries and backgrounds to learn about their success—from Serena Williams on what it takes to win, to Electronic Arts’ Andrew Wilson on building a culture of customer centricity. During these meetings I get real-time mentorship from people I admire while showing our team why asking questions is valuable.

Read the Harvard Business Review article by Zander Lurie here.